Quality Overview!

Out-of-hours contact

Out of hours contact is also available on public holidays...

Status of the query

We will return all telephone or voice-mail messages within two hours...

Customer satisfaction

Every customer will be contacted (courtesy call) after receiving any of our services...

Contact acknowledgement

All written communication will be acknowledged (if required), within two working...

Immediate response

Faxed requests for waste collections will be catered immediately...

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Monday to Friday - 9 AM to 5 PM

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